03 · Automation & AI
Automation & AI
Small teams operating like big ones.
We remove the busywork that's quietly eating your team's week by building workflow automations, AI assistants, and lightweight internal tools so 5 people get the leverage of 50, without doubling headcount.
10 to 40h
Saved per team / week
−60%
Avg. ops cost per ticket
2 wks
First pilot in production
100%
You own the workflows
What we deliver
The full stack,
none of the gaps.
Workflow automation
Cross-app workflows in n8n, Make and Zapier: onboarding, billing, lead routing, data sync, ops alerts. Built once, documented, and owned by your team forever.
AI assistants & chatbots
Customer-facing assistants and internal copilots powered by OpenAI, Anthropic and Gemini, with retrieval over your own docs, prompt eval harnesses, and latency/cost guardrails.
AI integrations into existing tools
Embed LLM capabilities into your CRM, helpdesk, CMS or product, including drafting, classification, summarization, and semantic search, without forcing your team onto a new platform.
Internal tools & dashboards
Lightweight admin panels, ops dashboards, approval flows and CRUD apps that turn manual spreadsheets into reliable, auditable processes.
Tools we use
Best-in-class.
Battle-tested.
We pick tools that fit your workflow, not the other way around. Every account, API key, and integration is yours from day one.
n8n
Self-hostable, fair-priced workflow engine; our default for serious automations.
Make
Visual scenario builder for complex multi-app integrations and branching logic.
Zapier
Quickest path to value for simple cross-SaaS automations under high volume.
IFTTT
Lightweight triggers for IoT, social and personal-productivity flows.
OpenAI
GPT-4o / o-series models for general reasoning, agents and structured output.
Anthropic Claude
Long-context, safety-tuned LLM for sensitive enterprise use cases.
Gemini
Multi-modal Google models with deep Workspace and YouTube integration.
Perplexity
Real-time web research grounding for assistants that need fresh information.
Hugging Face
Open-source models, embeddings and fine-tuned variants when privacy matters.
LangChain
Production-grade orchestration: tools, memory, agents and eval harnesses.
How we work
No black boxes.
No surprise scope.
Workflow audit
We shadow your team for a week and map every repetitive workflow, manual handoff and copy-paste tax. You get a prioritized backlog ranked by ROI.
Pilot automation
We pick the highest-ROI workflow and ship it within 2 weeks: measurable, reversible, owned by your team. Proof before scope expands.
Roll out the system
We then build out the rest of the backlog, covering workflows, assistants and internal tools, with documentation and training as we go.
Operate & evolve
Optional managed support: monitoring, prompt tuning, model upgrades and adding new automations as your operation grows.
Deliverables
What you walk
away with.
Concrete assets you own outright. No vague retainers, no hourly mystery. Every engagement ships things you can hold.
Prioritized automation opportunity map
Production workflow library (n8n / Make / Zapier)
AI assistants with eval harness & guardrails
Internal tools & admin dashboards
Written documentation & runbooks
Cost & latency monitoring dashboards
Team training & handover sessions
Optional managed-service SLA
Questions
Common questions.
Don't see what you're looking for? We reply within one business day.
Ask us directlyOne senior team.
Five disciplines.
The full stack of services modern businesses actually need: strategy, growth, AI automation, brand design and web development. One senior team, one monthly subscription.
Marketing & Growth
Performance ads, SEO, email and social that convert clicks into qualified pipeline. Every channel managed, every metric tracked weekly.
Tools we use
- Performance ads
- SEO & content
- Email & CRM
- Social & influencer
Business Consulting
Senior business strategy without the full-time hire. Clear roadmaps, sharp KPIs, and operating playbooks your team can actually execute.
Tools we use
- Strategy & GTM
- KPIs & OKRs
- SOPs & process
- Operating models
Automation & AI
Cut the work that slows you down. Custom AI workflows, GPT-powered assistants and integrations that let lean teams do the work of much larger ones.
Tools we use
- Workflow automation
- AI assistants
- API & integrations
- Internal tools
Brand & Design
Brand identity, UI design and marketing assets that look premium and convert. From your first logo to a full design system, built to scale.
Tools we use
- Brand identity
- UI/UX design
- Design systems
- Marketing creatives
Development
Production-grade websites and storefronts your team can own and manage. Fast, SEO-ready and built to handle real traffic from day one.
Tools we use
- WordPress
- Shopify & WooCommerce
- Webflow & Wix
- Custom CMS
Further reading
Why the Agency Retainer Model Is Broken
Fixed-fee retainers misalign incentives and cap senior input. Here's what a better model actually looks like.
Heptism Team
Jan 2025 · 6 min read
The Real Cost of Hiring a Marketing Agency
Factor in onboarding lag, junior reliance, and scope creep — the true cost is rarely what's on the quote.
Heptism Team
Feb 2025 · 5 min read
What Is a Subscription Marketing Agency?
An always-on senior team without a long-term contract. Here's the full breakdown of the subscription model.
Heptism Team
Mar 2025 · 4 min read
Fractional CMO vs. Marketing Agency
Different problems need different solutions. This guide helps you pick the model that fits your stage.
Heptism Team
Apr 2025 · 7 min read
SEO in 2025: What Actually Moves the Needle
Core Web Vitals, topical authority, and AI-generated search are reshaping what ranks. Here's what still works.
Heptism Team
May 2025 · 8 min read
How to Use AI Automation Without Losing Brand Voice
n8n, Make, and GPT-4 can handle the ops load without sounding like a robot. Here's how we do it.
Heptism Team
Jun 2025 · 5 min read
Ready to grow your business?
Let's talk.
Tell us what you are working on. We will tell you exactly what it needs. No pitch, no proposal theatre, no discovery call that leads nowhere.
hello@heptism.com·We reply within one business day